Returns & Exchanges

At CAMILLA, we want you to be completely in love with your purchase. If you are not satisfied, we offer returns and exchanges on full-priced items within 30 days of delivery, provided they are in original condition with tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Label and Package

Securely pack your garments in their original packaging and print the prepaid shipping label provided via the portal.

3

Drop Off Your Parcel

Affix the label to your package and drop it off at any authorized postage location or schedule a courier collection.

4

Processing and Refund

Once our boutique team receives and inspects your return, your refund or store credit will be processed within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing